Can I request a copy of my credit agreement?
Yes. A copy of your credit agreement is always available in the documents section of your Cred app. If you’d prefer a copy sent to you by email or post, just let us know and we’ll arrange it.
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How do I access my Cred account?
Everything is managed through the Cred app. From the app you can: check your available credit and current balance make drawdowns set up and manage instalment plans make payments view your monthly statements and access a copy of your credit agreement. ...
What if I don’t receive a statement?
If you don’t receive your monthly statement for any reason, your payment is still due. You can log into the Cred app at any time to find your current balance, minimum payment and due date. If you’re concerned about not receiving a statement, please ...
What do I do if I want to close my Cred account?
If you’d like to close your account after the 14-day cooling-off period, please get in touch with us by phone or email. To close your account you’ll need to repay your full outstanding balance, including any interest accrued up to the date of ...
Can I pay back early or make extra payments?
Yes, you can repay any amount at any time, in full or in part, and there’s no penalty for doing so. The more you pay and the sooner you pay it, the less interest you’ll be charged overall. You can make a one-off payment at any time through the Cred ...