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• What is an instalment plan and how does it work?

  An instalment plan lets you repay a set amount in fixed monthly payments over a period of between 3 and 48 months. It’s a good option if you want more certainty about what you’ll pay each month. The minimum amount for a plan is £50, and we don’t ...

• What mobile phones does Cred work on?

  Your mobile phone needs to be at least iOS v13 or Android v8 technology to download the Cred app and open and manage an account.

• What is Cred flexible credit and how does it work?

  Cred is a regulated revolving credit facility, managed entirely through the Cred app. Before your account is opened, we carry out a creditworthiness and affordability assessment. If approved, you are allocated a pre-agreed credit limit. This is the ...

• Do Cred charge any fees?

  We charge interest on money that you borrow however we do not charge any fees including late payment fees or any other fees. Cred will never ask for any type of advanced fee in exchange for a loan or credit account.

• What happens to my instalment plan if I miss a payment?

  For plans of less than 12 months, missing 1 payment will cancel the plan. For plans of 12 months or more, the plan will be cancelled if you miss 2 payments. If a plan is cancelled due to missed payments, any outstanding balance, including accrued ...