There are a few situations where we won’t be able to process a drawdown:
- if you’ve already made 2 drawdowns that day
- if the amount would exceed your available credit limit
- if your account is behind on payments, or
- if there has been suspected fraud or unauthorised use of your account.
We may also decline a request if we have significant concerns about your ability to repay.
If a drawdown is declined and you’re unsure why, please contact us and we’ll explain.