Security, privacy & data
How do I update or withdraw my open banking consent?
You’ll be asked to renew your open banking consent periodically while your account is open. If you don’t renew it when asked, we may need to pause your account. If you wish to withdraw your consent entirely, you can do this directly with your bank at ...
Why does Cred need access to my bank account?
When you apply for a Cred account, you may be asked to give consent for a regulated third-party service known as an Open Banking provider, to securely access your bank account information. We use this to check things like whether your salary is being ...
How can I keep my Cred account secure?
Financial Services companies are sometimes targeted by individuals operating loan scams. In order to do so, they may use the name and logo of businesses such as Cred in order to impersonate. If you believe you have been a victim of such a scam, ...
I have received an email from Cred asking for personal details. Is this secure?
You'll never be asked for your details in an email. If someone ever asks for this or you’re worried about what’s in our emails, call or email us on 03330 030085; help@getcred.co.uk
Is Cred secure?
Yes, Cred is secure. It’s all run from your mobile phone. You’ve got a security number and biometrics to keep your Cred account safe.